About: Angliss Hospital Angliss Hospital Upper Ferntree Gully 3156
Posted by Goingplaces (as ),
Recently I attempted to make an appointment for a procedure at the Angliss Hospital.
I rang the number I had which turned out to be the number for the Rehabilitation area and was then transferred and ended up where I wanted to be which was the Radiology Department.
Before I could arrange an appointment the line went dead.
I then rang the 1300 number but ended up God knows where so I tried again and selected 3 for the Angliss. The number didn’t answer so I ended up going round and round in ever decreasing circles before I finally reached the Radiology Department.
To add insult to injury they requested I fax the referral for an appointment to be arranged. Fax indeed, this is 2017 – who the hell still has a fax machine.
So I ended up physically calling into the hospital on the way home to leave the referral.
I have no complaint with the staff actually in attendance in the Radiology Department. They were most helpful and shared my frustration.
For a large organisation I have to say in my opinion your contact and appointment service is absolutely appalling.