"My dental appointment was not in the calander"
About: Dental Services (Bass Coast Health) Dental Services (Bass Coast Health) Wonthaggi 3995
Posted by Quaqz73 (as ),
I was in for general checkup - that dentist was very lovely! I had to re-book for two fillings and the receptionist made an appointment for this to take place on another day. I wrote it down on my dental receipt - clearly the receptionist had a brain freeze and didn't put my appointment into your calendar system. I turned up on the date and time for the appointment and no appointment was in your system. An inconvenience and waste of my time and energy. Making appointments is a core process for the clinic. Shouldn't be making these errors!