"Eye Clinic"

About: Royal Perth Hospital / Eye Diseases and Surgery (Ophthalmology)

(as a relative),

Just wanting to say a big thank you to Jonathon, a technician at the Eye Clinic at Royal Perth Hospital.

I brought my dad in to have his eyes tested - he had a stroke about four years ago.  He cannot read an eye chart, could not lean forward as he is in a wheelchair and struggles to hold his body and his eyes still for eye photos.  I wasn't sure what the eye clinic would be able to do for him.

Jonathon was so very patient with my dad - it took about half an hour to get about six good pictures of Dad's eye with the laser machine.  We had to prop Dad up with pillows to get him leaning forward and the nurse held his head still.  Everyone was very encouraging and every time Dad didn't manage to stay still Jonathon was very calm and was happy to try again as if it was the first time we were doing it.

It was such a relief that we got the pictures and that we weren't told it was too hard. 

Thank you again.

Responses

Response from Lesley Bennett, Executive Director, Royal Perth Bentley Group 2 years ago
Lesley Bennett
Executive Director,
Royal Perth Bentley Group
Submitted on 28/11/2017 at 11:03
Published on Care Opinion at 11:32


picture of Lesley Bennett

Dear ThanksVeryMuch,

Thank you so much for taking the time to provide feedback on your experience in our Eye clinic. As a hospital we strive to provide personalised care and it is always encouraging to hear reports from our patients and carers where we have achieved and excelled in this regard.

I will ensure this positive story is shared with the department and staff involved and I hope the visit was not too exhausting for your dad.

Kind regards

Dr Lesley Bennett

Director of Clinical Services

Royal Perth Bentley Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k

Keyboard Shortcuts

Navigation
Shortcut Help ?
Go to Home g + h
Go to Tell Your Story g + t
Go to About Us g + a
Actions
Focus Search Box /