"Medical Procedure"

About: Yarra Ranges Health Yarra Ranges Health Lilydale 3140

Posted by Happy first timer (as the patient), 2 years ago

I had never had this procedure done before so was a little nervous.
There was no need to be.
The staff at Yarra Ranges Health, all of them, were fantastic.
The nurses, and other specialty staff we friendly and eager to help.
The vibe of the whole place was warm and friendly.
Everyone that was involved in my procedure came and spoke to me and made me feel secure and genuinely cared about.
All the staff at Yarra Ranges Health deserve to be commended.
Reception

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Response from David Plunkett, Chief Executive, Eastern Health 2 years ago

David Plunkett

Chief Executive,

Eastern Health

More responses from David

Submitted on 30/10/2017 at 11:56

Published on Care Opinion at 12:14

Dear Happy first timer
Thank you so much for taking the time to provide your feedback on Patient Opinion. The staff at Yarra Ranges Health do a fantastic job and go the extra mile to provide positive patient experiences which is obviously the case for you as well.
Needing to have a procedure is rarely something anyone wants to do, so it is so important for them to be as positive as possible. It's evident this was your experience and it will give me great pleasure to provide your feedback to the staff involved at Yarra Ranges Health.
I wish you all the very best of health and trust your recovery has gone well.
Kind regards
David

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