"Emergency Service"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as the patient),

Standing at the bus stop in Carrington Street, a large limb dropped from a tree onto my head. My husband took me to Sydney Hospital due to the location. I had never been and wasn't sure what to expect. It is small & due for a renovation, but the staff were welcoming and very professional.

 I only waited an hour for a doctor. A lovely young man who was a senior doctor. In my confusion of the events, I can't remember his name. He was so professional and calm and had a wonderful bedside manner. He cleaned me up and stitched up my head. The nurses were fantastic and efficient. I have to say overall, it was a good experience and I was so impressed with how these incredible people work so hard with a sense of humour and efficiency. Thanks so much for your amazing care and services. 

Responses

Response from Jennie Barry, General Manager, Prince of Wales/Sydney/Sydney Eye Hospital 2 years ago
Jennie Barry
General Manager,
Prince of Wales/Sydney/Sydney Eye Hospital
Submitted on 01/11/2017 at 17:08
Published on Care Opinion at 17:10


Dear Welcoming and professional care

Thank you for taking the time to share your experience at Sydney/Sydney Eye Hospital Emergency Department on Patient Opinion and for expressing your gratitude towards the staff involved in your health care. Our staff work very hard as a team to provide high quality health care to our patients every day so it is very pleasing to see this reflected and appreciated in your gracious comments. I will take great pride in sharing your feedback with the team in the Emergency Department.

Thank you again for writing to us and I wish you continued good health

Kind regards

Jennie

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