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Ipswich emergency room

Posted By Bbp123

"Ipswich emergency room"

About: Ipswich Hospital / Emergency Department

(as the patient),

I was waiting 4 hours and not seen by a nurse or doc. I even brought my own x-ray in. Couldn't be seen. My whole hand was numb and in pain. I think I could have seen an at home doctor just to find out if it's broken.

Next time I'll stay home and drink, I feel as though I'd get better pain relief.

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Responses

Response from Sandy Lewis, Senior Consumer Liaison Officer, Clinical Governance, Queensland Health - West Moreton 6 years ago
Sandy Lewis
Senior Consumer Liaison Officer, Clinical Governance,
Queensland Health - West Moreton

Submitted on 9/11/2017 at 12:24 PM
Published on Care Opinion at 12:25 PM

Dear Bbp123

Thank you for feedback it is appreciated. Across Ipswich Hospital we are regularly looking at ways in which we can improve our processes and services so having patient feedback is a key component for this.

I invite you to contact our Consumer Liaison Office and provide us with further details of your experience so that we can use this information to assist on focusing our efforts where they will give us the best opportunity for improvement.

We look forward to hearing from you soon.

Yours sincerely

Consumer Liaison Office

West Moreton Hospital and Health Service

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