"My experience"

I was recently admitted to the trauma unit and would like to say that the care I received from the nurses was second to none (outstanding). But what let down the whole experience was on discharge day. I believe it was very badly organized. I felt I was  basically kicked out of my bed at 8.30am, to be escorted to the department lounge where nobody knew how to turn the TV on or asked if I needed a drink or food. The release papers were not signed or medicine given to me till 3.30 pm, with still 2 fractured ribs and a lacerated kidney, it was very uncomfortable. 

Thank God the nursing care was excellent.