"Waiting hours for a booked appointment to see a doctor for results."

I was at the Sydney Hand Hospital. They notified me to tell me to arrive half an hour before my appointment time. My appointment was for 10 am, so as requested I arrived at 9: 30 am. At 11: 45 am I heard that they were only just starting to interview the 9: 30 am appointments and that I could be waiting up to 2 hours to be seen by a doctor. I think that it's unrealistic to be expected to wait up to 2 hours to be seen for a booked appointment. I am only waiting to be seen for results. If I was in an Emergency Department I would expect to have to wait for a number of hours to be seen, but not for a booked appointment just to get results.