"Very slow provision of custom made order."
About: Bentley Hospital / Older Adult & Falls & Memory Clinics & Day Therapy Unit Bentley Hospital Older Adult & Falls & Memory Clinics & Day Therapy Unit Bentley 6102
Posted by Fobbed off (as ),
I put in a request for a new custom made compression sleeve earlier this year through the Occupational Therapist at Bentley Hospital. It is now almost mid-November and I have not received it yet. I have inquired twice as to its whereabouts and have felt I've been fobbed off each time with the comment that there was a delay in ordering and I will be informed as soon as it is in. I have since had my arm measured by a Lymphodoema Specialist and it has changed size, so when I get this sleeve it will not be the right size. I believe I can order 3 of these sleeves in a year, but for this to be satisfactory I need to receive the sleeve within a month, not after 5 or more months. The sleeves only have a life of about 6 months, so my current one is now about 7 months old.