"Another cataract surgery at Bentley Hospital"

About: Bentley Hospital / Operating Theatre & Recovery Bentley Hospital / Ward 3

(as the patient),

I needed another cataract operation and once again went to Bentley Hospital. What an amazing experience again from admission right through to discharge; everything was exceptional. I don't know the names of the admissions clerk or the lady who took us up to Ward 3, but both were very professional and friendly. Well done ladies. Nursing staff were exceptional: Aliza, Jieying and Maya - fantastic, great staff, dedicated professionals who were friendly and cheerful and made the day fun. Then we had Rerl who took us down to theatre - what a jovial and funny guy but also dedicated to what he was doing. The recovery room staff, Rochelle and others were great - I really cannot praise the members of this ward enough; they were and are amazing and made it a pleasure to be there. If ever I need to go back to hospital, here's hoping I can go to Bentley; I just love it! My mother has been in both RPH and Charlies and the staff were great. In my opinion, Bentley had the edge over the others as a smaller hospital with staff that I felt enjoyed being there.

Responses

Response from Dori Lombardi, Director of Nursing, Royal Perth Bentley Group 2 years ago
Dori Lombardi
Director of Nursing,
Royal Perth Bentley Group
Submitted on 06/12/2017 at 12:20
Published on Care Opinion at 12:24


picture of Dori Lombardi

Dear MummaM

I am so pleased to hear of your positive experience at Bentley Health Services.

The staff are always really happy to receive compliments from their patients.

I will make sure they receive your note.

I hope you have recovered from your surgery and wish you a safe and happy Christmas

Dori Lombardi

A/Director of Nursing

Royal Perth Bentley Group

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Update posted by MummaM (the patient)

Thank you Dori. I am glad staff will be acknowledged. Wishing each and everyone of you a safe and happy Christmas.

Thank you all, my eyes are great.