This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My experience in the Emergency Department"

About: Busselton Health Campus / Emergency Department

(as a relative),

I recently had cause to take my grandchild to ED at Busselton District Hospital. I felt the triage nurse on at the time was abrupt and rude at times appearing to show little compassion or empathy. Having worked in healthcare for many years, I felt embarrassed to admit I was a member of the same profession.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Caroline Booker, Clinical Nurse Manager, Busselton Health Campus, WACHS South West 6 years ago
Caroline Booker
Clinical Nurse Manager, Busselton Health Campus,
WACHS South West
Submitted on 10/01/2018 at 3:40 PM
Published on Care Opinion at 3:46 PM


Dear Healthcare worker,

Thank you for your feedback.

I am sorry that you had a poor experience recently in the Busselton Health Campus Emergency Department.

We are always striving to improve our services to our consumers and I would be very interested in hearing more so I can ensure this does not happen again.

I can be contacted via the Busselton Health Campus switchboard 08 9753 6000.

Warm regards

Caroline Booker

Acting Clinical Nurse Manager

Emergency Department

Busselton Health Campus

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k