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Exceptional care at SCGH Emergency Department.

Posted By From triage to discharge

"Exceptional care at SCGH Emergency Department."

About: Sir Charles Gairdner Hospital / Emergency Department

(as the patient),

Hi, I recently attended Charlies ED. I received exceptional care from triage to discharge. I felt listened too from the start, everything all streamlined, not rushed and explanations were given to me throughout the visit. Special thanks to Sam (RN) and Han (intern). 

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Responses

Response from Jennifer Francis, A/Director Safety, Quality & Performance, Sir Charles Gairdner Hospital, North Metropolitan Health Service 6 years ago
Jennifer Francis
A/Director Safety, Quality & Performance, Sir Charles Gairdner Hospital,
North Metropolitan Health Service

Submitted on 31/01/2018 at 11:42 AM
Published on Care Opinion at 11:54 AM

Dear From triage to discharge,

Many thanks for sharing your recent experience of the Sir Charles Gairdner Hospital (SCGH) Emergency Department (ED). It was a pleasure to read of the care you received and the positive feelings this left you with. A visit to the ED can be very daunting – I was heartened to hear of the way the staff communicated with you to ensure that you were kept informed and not rushed.

I will forward your message of thanks onto them.

I do hope you are now well and wish you the best.

Kind regards

Jennifer Francis

A/Director Safety, Quality & Performance

Sir Charles Gairdner Osborne Park Health Care Group

on behalf of

Tony Dolan

A/Executive Director

Sir Charles Gairdner Osborne Park Health Care Group

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