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Care Opinion

Excellent care

Posted By Simplyamazing

"Excellent care"

About: Margaret River Hospital

(as the patient),

After trying to self manage my sudden onset UTI at home I knew it wasn't working so made the decision to go to hospital (it was late 11 pm) to try and get some help. The Emergency Department had a few patients in it, with one who was pretty crook.  The doctor (Cathy) was amazing and sympathetic.  She even tested my urine, as the nurse (Mandy) was busy with the other patients. I felt cared for, listened to and told I did the right thing because if I left it until the morning it could have resulted in a kidney infection. I was given antibiotics and the results would be sent to my GP just in case. I was shown out the door by the orderly (Michael) who watched me get into my car (it was dark) just in case..I can't thank you enough, what great service....

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Responses

Response from Wendy McKinley, A/Operations Manager, Coastal, WACHS - South West 6 years ago
Wendy McKinley
A/Operations Manager, Coastal,
WACHS - South West

Submitted on 14/02/2018 at 11:47 AM
Published on Care Opinion at 12:12 PM

Dear Simplyamazing

Thank you for taking the time to post this lovely feedback regarding the care you received at Margaret River Hospital.

The team are dedicated, hardworking and truly care about the health and wellbeing of the community. It is always nice to have their efforts recognised and we appreciate you having done that.

I will personally contact the individuals you have mentioned to thank them for a job well done.

Thank you again.

Sincerely

Wendy McKinley

A/Operations Manager Coastal

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