"How good your reception staff are"
About: Allied Health (Bass Coast Health) Allied Health (Bass Coast Health) Wonthaggi 3995
Posted by Quaqz73 (as ),
We had great dramas getting the needed referral for a physio appointment and the staff were exceptional in dealing pleasantly with the delay. The other incident I witnessed was a very unhappy patient who took offence at an apparent mix up of appointment time; the staff were both extremely patient and kind under very trying circumstances. I was so impressed by their understanding.