"Lack of services"
About: Healesville and Yarra Valley Health Healesville and Yarra Valley Health Healesville 3777
Posted by timely appointments needed (as ),
As a community member living in the Yarra Valley I feel sad it is necessary for me to write again and complain of a local service, or lack of it, but the problems need to be highlighted so things can change. The Healesville Hospital and Yarra Valley Health Service reopened approximately 12 months ago and since then there has been a decline in the services being offered and the waiting time seems to have reached a record high. My neighbour wanted her child to see a Speech Therapist so her child is ready for school, but there is no longer a Speech Therapist working there. Seeing an Occupational Therapy Officer is almost impossible because of the waiting time and seeing a children's Physiotherapist takes weeks.
At a community meeting for the kinder it was also mentioned there is a very long wait for physiotherapy for adults and Occupational Therapy is closed and has been for several weeks. A positive is the extended hours GP clinic, but I object to reception staff asking me why I need to see a doctor when they have no training. I was informed they were told to ask these questions by a senior receptionist so they can judge how urgent the appointment is. I feel this is not acceptable. I believe people need to be aware of how we suffer in rural areas.