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Visit to the Geraldton Emergency Department

Posted By Shortness of breath

"Visit to the Geraldton Emergency Department"

About: Geraldton Hospital / Emergency Department

(as a carer),

My husband started having severe chest pain and shortness of breath. I drove him directly to the Geraldton Emergency Department. We were taken into the department straight away where he was reviewed initially by Dr Steph and two nurses Dave and Brioney.  He was later admitted to the short stay unit overnight for further tests and observations and has since been discharged with the appropriate referrals.  

The ED was so very busy and we could see the staff were run off their feet, however, even under these circumstances they couldn't have done more for him and maintained such a professional and kind manner keeping us informed of what was happening the entire time.  

Thank you to Dr Steph and Dr Dan, David, Brioney, Allen and Karen.  

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Responses

Response from Michele Young, REOC Lead, Executive Services, WACHS-Midwest 6 years ago
Michele Young
REOC Lead, Executive Services,
WACHS-Midwest

Submitted on 23/03/2018 at 5:20 PM
Published on Care Opinion at 5:28 PM

picture of Michele Young

Dear Chesty

Thank you for taking the time to share you and your husband's story on Patient Opinion particularly in what must have been a very frightening experience for you both. Geraldton Hospital as part of WA Country Health Service (WACHS) aims to deliver high quality, compassionate, professional health care and it is reassuring to hear that your experience was a positive one despite the circumstances. I will take great pride in passing your compliment on to the very committed frontline staff at the Geraldton Hospital Emergency Department with a special mention to Dr Steph, Dr Dan, David, Brioney, Allen and Karen, as I know they will really appreciate it.

Patient Opinion strengthens the partnership we have with our service users by allowing patients, families and carers the opportunity to share their personal stories and it really does keep myself and our organisation closely connected with what matters most to our health service users.

Thanks again for taking the time to write and I hope your husband is continuing well on his road to recovery.

Warm regards

Michele

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