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Care Opinion

Collie Hospital

Posted By Tweety

"Collie Hospital"

About: Collie Hospital Collie Hospital / Emergency Department Wellington Community Health

(as the patient),

I would personally like to thank all the staff in all areas of the hospital :)

The service is exceptional and they truly take the time to listen to you and make you feel comfortable.

I personally was admitted and received exceptional care and the food was great the nurses do a fantastic job even when they are under the pump.

My husband also had to be admitted after surgery and he was well looked after also.

So to all staff in

Emergency

Wards

Allied Health

Pathology

Administration

Nurses

Doctors

I would like to thank you all for doing such a great job.

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Responses

Response from Jeremy Higgins, Operations Manager - Inland, WACHS South West 6 years ago
Jeremy Higgins
Operations Manager - Inland,
WACHS South West

Submitted on 29/03/2018 at 6:48 PM
Published on Care Opinion on 3/04/2018 at 9:43 AM

picture of Jeremy Higgins

Dear Tweety

Thank you for this positive feedback about the services and staff at Collie Hospital. It has made my day to hear about you and your husband’s experience and I will ensure your compliment is passed on to all areas and work groups at the hospital.

The staff in Collie are working really hard to ensure positive experiences for patients, carers and other consumers. We are always looking for new and innovative ways to ensure we are partnering with consumers for the best possible experience. If you or your husband would like to be part of a consumer group partnering with the health service, or would like to contribute your ideas further in some other way, I am happy to be contacted to discuss. My mobile phone contact is 0438 062 341.

Yours sincerely,

Jeremy Higgins

Operations Manager Inland

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Tweety (the patient)

Thank you

I truly believe that staff need to know that they are truly appreciated.

I understand a lot of patients at the time believe they are the only one there, but it is not for us to judge as to them the condition is serious otherwise they wouldn't be there. I do understand it can be frustrating at times but everyone needs to respect each other.

Thank you all again for a wonderful job you are all doing sometimes in the most difficult situation.

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