"Peel Health Campus patient care"

About: Peel Health Campus

(as the patient),

Nearly three weeks ago, I underwent a surgery which required an overnight stay.

I would like to congratulate and thank the Peel Health Campus for the amazing care and professionalism. Whilst no-one relishes the thought of spending time in any hospital, the entire staff made this an experience, that I will have fond memories of.

Not just because this was something that I required to have done, but because of the staff, from the pre-admission, to the hospital helpers, the admin staff, the nurses, orderlies, the doctors and the surgeons.

The entire team were professional, which is very comforting, but above all they were all welcoming, approachable and friendly, with a fantastic outlook to the interactions with myself and all the other patients.

While I hope not see the hospital again too soon, in a professional sense, I thank them very much for the service they provide, day in day out.

Responses

Response from Margaret Sturdy, Director Medical Services, Peel Health Campus, Ramsay Healthcare 2 years ago
Margaret Sturdy
Director Medical Services, Peel Health Campus,
Ramsay Healthcare
Submitted on 07/05/2018 at 10:46
Published on Care Opinion on 08/05/2018 at 08:55


picture of Margaret Sturdy

Dear Thankful Mandurah

It is wonderful to see this lovely message from you on Patient Opinion. I hope you are recovering well from your surgery, and I also hope that you don't need to see us again soon!

Thank you for your kind words about the professionalism and kindness of all of our staff. Although it is the front line clinical staff who deliver the hands on care, it is important to acknowledge the contribution that every single staff member makes to the patient experience.

I am very grateful that you have taken the time to let us know that you have fond memories of what I imagine was a pretty stressful time for you undergoing surgery. I wish you a speedy recovery.

Kind regards

Margaret

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