"My stay in the ED and Short Stay Unit"

About: Wonthaggi Hospital / Emergency Department

(as the patient),

I presented myself at Wonthaggi Hospital recently with numbness in my left arm and leg. I was immediately transferred to a cubicle whilst my daughter gave my details. My care over the next 2 days was amazing; nothing was too much trouble them kept me very informed. The staff were so helpful and good-humoured. I was transferred then to the Short Stay Unit where the staff monitored me regularly. I had a CT scan and ultrasounds. I wish to thank all the following staff: in triage, Jo; in emergency, Dr Nour, Pinto, Deepa, and Johnnie; in short stay, Dr Pam, Dr Anusha, and nurses Cleo, Chris, Fiona, and wheelchair driver Curtis; and at front reception, Sheryl - she gave us a map for Wonthaggi and directions to Bunnings and Coles. Thank you for all your kindness.

Responses

Response from Jan Child, CEO, Bass Coast Health 2 years ago
Jan Child
CEO,
Bass Coast Health
Submitted on 23/05/2018 at 20:04
Published on Care Opinion on 24/05/2018 at 10:40


picture of Jan Child

Dear giftgt96,

Thank you so much for taking the time to post your feedback about your experience with our Emergency Department and Short Stay Unit - and how wonderful you are to remember everyone's names - not just the ED staff but also Curtis and Sheryl!!! Bass Coast Health has an excellent team of people and these staff will all feel very proud when they read your feedback. I have a strong view that our staff come to work with all the best intent in the world to get things right for our patients and it is just lovely when their good work is recognised. Thank you, and I wish you a speedy recovery.

Kind Regards,

Jan

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