Reception
Being listened to
After some bleeding and passing my (assumed) baby at 10 weeks pregnant I went to the E.D. The triage nurse was very patient, listening to me through the tears. Embarrassingly I realized I had leaked onto the chair, the staff were discreet in helping me get a gown and get cleaned up.
Staff attitude
I was taken straight through to the back where my nurse saw me, as soon as I finished telling her my story my doctor was there. I was quickly seen and blood tests were taken. The nurse on duty and the doctor were both so compassionate towards me, offering the most privacy possible during a vaginal exam, by spinning the bed 360 degrees. They explained what would be happening every step of the way.
Privacy
Staff skills
Explanations
I was admitted to Colyer overnight for a scan and possible surgery the next day. The staff on the ward were amazing. The ultrasound technician was also very soothing. The specialist explained what was happening and offered me a choice in how to proceed.
Involved in decisions
The surgeon came in to tell me about the procedure and answer any questions. He spoke so gently and used very easy to follow language, I felt like a child but in a good way. Like I was fragile (which I was). In theatre the doctor and nurses were amazing holding my hand and helping me feel safe.
Nurses
Team work
Seeing the whole me
Treatment
The after op recovery was comfortable. I was able to go home when I was ready without feeling rushed. Even though that was the worst time in my life, it was also the most amazing care I have received in a hospital by all staff involved. Also thanks to those who shuffled me between wards and fed me after a long fast in prep for my surgery,
Being given time
Food
Pain relief
"My Miscarriage"
About: Armadale Hospital / Colyer Surgical & Medical Ward Armadale Hospital Colyer Surgical & Medical Ward Armadale 6112 Armadale Hospital / Emergency Department Armadale Hospital Emergency Department Armadale 6112
Posted by Thankfulleigh (as ),
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