Team work
In my opinion, the worker did not -
- follow the Public Relations spin in the organisations brochure
- work with the inpatient team to ensure appropriate follow up on discharge
- contact me prior to admission, during inpatient stay or aftercare
- arrange for alternative outreach worker support when they weren't available
- ask what outpatient follow up I required
The service appeared to be, in my opinion, financially motivated rather than patient centred care.
Responses
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