"Wonderful care at Royal Perth Hospital"

About: Royal Perth Hospital / Coronary Care Unit (CCU) Ward 4F Royal Perth Hospital / Emergency Department

(as a relative),

My mother was sent into hospital with crushing chest pain. She’s in her 60s now and she was feeling so anxious about going to the hospital. She almost didn’t call an ambulance because she was that nervous. 

As soon as we turned up to the Emergency Department, we had nothing but perfect care. From the nurse at the front desk to Maxine (I think?) who looked after Mum, they were faultless with her care. Mum was made to feel at ease and she was quickly seen too. Doctor Nathan then came and he was wonderful. He was so caring, understanding, knowledgeable and had a great way with my mother which just put us at ease instantly. What a great doctor! He and all of your nurses are a credit to your hospital. 

Mum ended up having a heart attack and was admitted to the ward where the great care continued. 

All I can say is WOW. I cannot praise your hospital enough. Thanks for all you have done. 

Responses

Response from Aresh Anwar, Executive Director, Royal Perth Bentley Group 2 years ago
Aresh Anwar
Executive Director,
Royal Perth Bentley Group

I am a doctor and my job at Royal Perth and Bentley Hospitals is to help co-ordinate all the elements of the hospital to ensure patients get the best clinical outcomes and experience

Submitted on 03/07/2018 at 18:19
Published on Care Opinion on 04/07/2018 at 09:28


picture of Aresh Anwar

Dear Appreciative daughter,

Thank you for taking the time to share your story of your recent experience with Royal Perth Hospital (RPH).

The team here at RPH always aim to provide the highest level of care to its patients and their families and it is fantastic to read that your mum experienced this when she came in. I will be sharing your feedback with the Emergency Department and Coronary Care Unit staff which, as you so beautifully articulated, are a credit to the hospital.

Thank you again for taking the time to share your experience and I hope that your mum is on the road to a full recovery.

All the best.

Dr Aresh Anwar

Executive Director

Royal Perth Bentley Group

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