About: Sale Hospital / Emergency Department Sale Hospital Emergency Department Sale 3850
Posted by Disgusted local (as ),
Presented with my young child with a suspected fracture to ankle. Admin officer was helpful and professional, helping to locate a wheelchair. After 15 mins I was called to triage nurse (told to not bring child) where I was informed it would be an hour wait, minimum, for a consult and even if there was a break there would be no X-ray called and I would have to present again in the morning. Upon further questioning, I was told a broken ankle was not life-threatening and there would be no treatment other than pain relief.
At no stage was my child even examined or triaged and it was made very clear, in my opinion, that even if there was an issue it would not be dealt with.
I am disgusted with the lack of professionalism and care demonstrated on this occasion and now regret my decision to not travel to LRH (Latrobe Regional Hospital) where I am confident in my view that my child would have at least have been triaged.