"Royal Perth Hospital"

About: Royal Perth Hospital

(as a relative),

My mother was taken to RPH in an ambulance after a fall which resulted in a bang and cut to the head and lots of bleeding.   Was initially uneasy as RPH do not always get great press, but could not have been more impressed.   Facility may be dated, but feels very clean and well-cared for.   ED was well run and communication was good.  Staff outstanding - Tom the Triage nurse, Amy (nurse inside), Alice (treating doctor) and the overseeing doctor and junior doctor all very kind, caring and professional.   Excellent attention and communication.   My mother's care was well explained and I was given clear instructions on any problem areas to look out for.   Thank you RPH.

Responses

Response from Aresh Anwar, Executive Director, Royal Perth Bentley Group 2 years ago
Aresh Anwar
Executive Director,
Royal Perth Bentley Group

I am a doctor and my job at Royal Perth and Bentley Hospitals is to help co-ordinate all the elements of the hospital to ensure patients get the best clinical outcomes and experience

Submitted on 03/07/2018 at 18:13
Published on Care Opinion on 04/07/2018 at 09:26


picture of Aresh Anwar

Dear sappa68,

Thank you for taking the time to share your recent experience at Royal Perth Hospital (RPH).

It is pleasing to read that you had such a great experience when you attended our hospital with your mother. As you highlight, our buildings may be a little dated, but we pride ourselves on providing the highest level of service to our patients and their families. I will be sharing your kind words of praise with our Emergency Department team whom are often the first point of call for patients and their families and will be pleased to read that their care and communication was well-received.

Thank you again for taking the time to write and share your experience.

Kind regards

Dr Aresh Anwar

Executive Director

Royal Perth Bentley Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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