"Getting custom made shoes appropriate to my disability"
About: Fiona Stanley Hospital Fiona Stanley Hospital Murdoch 6150 Royal Perth Hospital / Goderich Street Outpatients Clinic Royal Perth Hospital Goderich Street Outpatients Clinic Perth 6000
Posted by charabx46 (as ),
I have a permanent disability and have been getting custom made shoes via FSH (and, prior to that, from Royal Perth Hospital) for many years. I greatly appreciate the provision of low cost or free shoes annually as paying full price would be prohibitively expensive. Further, the orthotics department and surgical bootmakers always make an outstanding product.
I do however have an issue with the process to get shoes. First I have an appointment at the Goderich Street site, which involves difficult (and expensive) parking, plus at least a 1-hour wait, and often longer. All that to see a doctor for 5 minutes to get a referral for new shoes. I then wait several months for an orthotics appointment at FSH, involving a 1 hour drive each way, for another 5-minute appointment as I ask for "same again please". Then another wait for an appointment with the bootmakers which is needed, mainly to discuss the look of the shoes. Finally, a month or so later, I get new shoes.
That does seem an awful lot of time both from me (necessitating time off work) and various health professionals for something that never changes. Surely, in the case of a permanent disability which is unlikely to change, the process could be streamlined.