About: Bass Coast Health

(as the patient),

When talking to a friend about the Wonthaggi Hospital and our experiences over the last 10 years, it was specifically mentioned that the lady at reception (Sheryl) is such a kind, bubbly, and caring person. No matter how you feel, she pays attention to you in such a way that you feel heard, seen and cared for. She tries to lift your spirits. She is truly a great asset to the Wonthaggi Hospital and she is great 'face representation of a good front of house person'. We hope the hospital will recognize this too. We locals certainly do!


Response from Noni Bourke, Chief of Organisational Support & Development, Bass Coast Health 2 years ago
Noni Bourke
Chief of Organisational Support & Development,
Bass Coast Health
Submitted on 11/07/2018 at 21:49
Published on Care Opinion on 12/07/2018 at 10:28

picture of Noni Bourke

Dear aurigaxd74

Thank you for taking the time to provide such positive feedback. We have to agree - Sheryl certainly is extremely caring and kind and we are indeed very fortunate to have her with us. I am sure there are many people who would agree that Sheryl's positive and compassionate approach has made an enormous difference to their visit to Wonthaggi Hospital.

Thank you again for your kind words

Best wishes


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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