About: Royal Perth Hospital / Elective & Emergency Orthopaedic Surgery & Bone Tissue Bank Royal Perth Hospital Elective & Emergency Orthopaedic Surgery & Bone Tissue Bank Perth 6000
Posted by NAA (as ),
I basically sat in a chair with a broken ankle for 8 hours no food or drink & no idea of what was happening for the entire duration only to have my surgery cancelled and rescheduled.
I had a great experience leading up to surgery, however come the day of surgery I was admitted at 6:30am - by 10am I asked for an update on the status of my surgery with no response. This was then repeated again at 12pm and 2pm, again with no response At 3pm I was advised that the surgery had been cancelled & I would be discharged until further notice. Later that night I was then advised that the surgery could possibly be performed 4 days later, however this would require confirmation in 2 days time.
After dissatisfaction from my experience I caught a taxi to a private practice for a second opinion. Surgery was recommended immediately to mitigate complications with the broken / fractured bones re-setting / bonding prior to being re-set into the correct place & stabilised for the healing process.
I completely understand that emergencies arise and certain surgeries require prioritisation over others, however I feel the manner I was dealt with was extremely unprofessional & communication with the patients was completely lacking.