Appointment with RPH Urology department booked for 1430 (patient lives approximately 3000kms from Perth).
Practice nurse attending with the patient for support and to plan follow-up from the appointment.
At 1500 called telehealth and was advised another 20-minute wait.
Nurse had to return to their clinic to see other patients.
Patient on their own for appointment - anxious and afraid.
Patient still waiting at 1600 when reception staff at health centre went home.
Eventually seen at 1630 - 2-hour wait.
"Telehealth experience"
About: Royal Perth Hospital / Renal (Nephrology) & Urology & Endocrine Medicine & Ward 6A/6B/6C Royal Perth Hospital Renal (Nephrology) & Urology & Endocrine Medicine & Ward 6A/6B/6C Perth 6000 Telehealth Service - WACHS Kimberley Telehealth Service - WACHS Kimberley Broome 6725
Posted by sunqp66 (as ),
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