About: Royal Perth Hospital / Dietitian Service

(as the patient),

2 days ago I got taken off soft food diet, but every meal I get is soft no matter who I ask. I keep getting told it will change but it doesn’t. 

Please stop serving me this mush, I’ll order out from now on.


Response from Lesley Bennett, Executive Director, Royal Perth Bentley Group nearly 2 years ago
We are preparing to make a change
Lesley Bennett
Executive Director,
Royal Perth Bentley Group
Submitted on 15/08/2018 at 12:20
Published on Care Opinion on 16/08/2018 at 08:45

picture of Lesley Bennett

Dear Disgrun,

Please accept my apologies that on this occasion we failed to deliver the standard we strive for, it is hard to know what went wrong for you but communication between teams sometimes is not at the standard we would like. Also, knowing who to speak to on the ward when things are not going well is important for our patients. We are working on improving our patient information, to make it clearer for you to flag issues with your care as they arise when you are a patient on the ward.

Many thanks for taking the time to share your story, I will ensure that it is shared with the relevant teams so we can learn from your experience.

With kind regards

Dr Lesley Bennett

A/Executive Director

Royal Perth Bentley Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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