"Discharge from hospital"

About: Royal Perth Hospital / General Surgery & Ward 6H

(as the patient),

I had my gallbladder removed and when it was time to be discharged, there was a lot of confusion. The nurse on duty in the morning didn’t prepare me for discharge (didn’t remove the port) although they knew I was to go home. In fact, it was my understanding that there were 3 of us all being discharged in the same ward and we all were kept waiting. When the shift changed, we waited again and the next nurse did prep us, but was quite surprised how long we had waited and that the previous nurse hadn’t done so.

Responses

Response from Grant Waterer, Acting Executive Director, Royal Perth Bentley Group nearly 2 years ago
Grant Waterer
Acting Executive Director,
Royal Perth Bentley Group
Submitted on 04/09/2018 at 09:57
Published on Care Opinion at 10:04


picture of Grant Waterer

Dear jupiterrb59,

I’m sorry about the confusion and delay with your discharge from hospital. Without knowing the exact day and time of your discharge, I can’t comment on exactly why this situation occurred, but please be assured that we are working on better planning for discharge. Again, I apologise for the delay and resulting inconvenience you experienced and I hope that you have recovered well from your operation.

With kind regards

Dr Grant Waterer

Acting Executive Director

Royal Perth Bentley Group

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