"Admission to Emergency Department"

About: Wonthaggi Hospital / Emergency Department

(as the patient),

I recently came off my horse and presented to the ED with a concussion and a very painful neck/back. The staff were professional and friendly from start to finish, ensuring I was comfortable and my pain was managed throughout. I attended x-ray and was also monitored for a few hours, and thankfully discharged home later that evening with no breaks! I'd like to sincerely thank the staff for their care; we are very fortunate to have such a wonderful ED team to service this area. I hopefully won't be visiting again anytime soon though!


Response from Jan Child, CEO, Bass Coast Health nearly 2 years ago
Jan Child
Bass Coast Health
Submitted on 09/08/2018 at 21:27
Published on Care Opinion on 10/08/2018 at 09:38

picture of Jan Child

Dear Patient28,

Thank you so much for taking the time to provide us with your feedback. How lucky are you that you were able to walk away with no critical injuries!! We will be sure to pass your feedback onto the ED staff and I know they will be very chuffed to read your comments. Safe riding in the future:)

Kind Regards,


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