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Engaging, friendly and polite.

Posted By pleasantlynice

"Engaging, friendly and polite."

About: Kerang Hospital

(as the patient),

My recent, (brief) visit to Kerang District Health can only be described as pleasantly-nice. I was treated with respect and kudos to the entire nursing staff, who were engaging, friendly, and polite. I cannot speak highly enough. 

I was treated like a valued patient and could see and hear the interaction the nursing staff had with other patients. 

Highly recommended.

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Responses

Response from Chloe Keogh, Director of Clinical Services, Kerang District Health 6 years ago
Chloe Keogh
Director of Clinical Services,
Kerang District Health

Submitted on 14/08/2018 at 4:29 PM
Published on Care Opinion Australia at 4:41 PM

picture of Chloe Keogh

Dear pleasantlynice

Thank you so much for this recommendation, and taking the time to write your experience and sharing it. Respect is one of our values, and I am especially delighted that this is what you felt and observed. I will pass on your story to our staff and the management team.

Again, please accept our thanks for your kind words.

Yours sincerely,

Chloe Keogh

Director of Clinical Services

Kerang District Health

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Response from Robert Jarman, CEO, Kerang District Health 6 years ago
Robert Jarman
CEO,
Kerang District Health

Submitted on 14/08/2018 at 4:47 PM
Published on Care Opinion Australia at 4:58 PM

picture of Robert Jarman

Dear pleasantlynice

Thank you for your appreciation of the care you received from our nursing staff during your recent visit.

Kind regards

Robert Jarman

CEO

Kerang District Health

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