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"Great doctor"

About: Perth Children's Hospital

(as a parent/guardian),

My daughter came in for surgery recently. The anaesthetist that was leading this was Dr Craig. I would like to make it known that this doctor is amazing! His bedside manner and especially his magic tricks with balls and a book really kept my daughter (who has anxiety issues) calm and she did not stop wondering how he did it, smiling and laughing right up until the gas made her go to sleep. She even had a smile on her face for a minute after the gas put her to sleep. She has been in and out of multiple hospitals for eight years now and this is the best experience I have witnessed. Having a child in for surgery (even a minor one like my daughters) is a stressful time and his wonderful demeanour and the way he carried himself kept my daughter's mum and I at ease. He is a professional in every sense of the word and really should be commended. Thank you Dr Craig.


Response from Victor Cheng, Executive Director, Operations, Child and Adolescent Health Service 2 years ago
Victor Cheng
Executive Director, Operations,
Child and Adolescent Health Service
Submitted on 16/08/2018 at 16:56
Published on Care Opinion at 17:02

picture of Victor Cheng

Dear cepheuszx64

Thank you so much for taking the time to share your feedback around your daughter’s recent experience at Perth Children's Hospital and with Dr Craig. I am delighted that Dr Craig was able to put your daughter and her mum at ease ahead of her surgery. At PCH, our staff strive to embody a number of values including compassion and excellence, and from your feedback alone it is evident Dr Craig is an asset to our hospital. I will make sure your feedback is received by Dr Craig and his head of department, and your comments will support his nomination for a staff excellence award.

Thank you again for sharing your experience, and please accept my best wishes for your daughter.

Warm regards

Dr Victor Cheng

Executive Director

Perth Children's Hospital | Mental Health | Community Health

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