We were excited me and my wife having our first baby as she is from another country. I payed the full price of the hospital bill which I had saved for, as Australian government would not supply her with a Medicare, as I pay well beyond my fair share of tax. Any way that’s not point as we had really poor communication between hospital Osborn Park and us there was a lot of traveling as no other hospital will accept us, I believe because they thought we won’t pay. To the point we were traveling from Ellenbrook to Osborn park every meeting we had and in my opinion the support was terrible. Me and my wife felt out of place until a midwife was really nice to us and understood our situation. She was lovely and has a heart of gold and her apprentice she was great. So before we went to theatre we had to pay money so we did half as agreed. But I felt they were like credit bureau demanding money and on the day of theatre our doctor surgeon changed twice and we were stuck on the spot with this decision from the doctor as it went from who we believe was the best surgeon down to a trainee which made us really nervous as it’s our first born. While we were in theatre a pediatrician came in talking to us about how we are going to pay him, as surgery is happening now. I thought what a disgrace this was. I was angry because hospital told us about contractors involved, as we were under the impression all the cost was one cost, was really annoyed at this. But baby came and we were settled again, so I cut this story in short terms.
Room1- Miscommunication with hospital, as no idea of extra cost with no notice.2- Theatre dispute about money with contractor in theatre on the day, so angry about that.3- Poor support for us as my family had no support.4- Hospital didn’t send us the rest of the bill or ring us instead sent to credit people.5- Got charged $270 for them to ring us and say come to hospital and we still didn’t go because we couldn’t afford that cost, as we went to local doctor.6- Payed $2,000 for my wife a night and she was in a shared room of 6 with no TV, as they said need to pay for TV.7- Payed bill and it’s been one year later and still get calls from health and Osborn Park saying we need pay, as I have full invoice of charge and there is two charges I refuse to pay for is a telephone call, as I believe they charge $270 per call not acceptable.My honest opinion of Australia health department is a debacle as it’s my child and I was not even allowed to use my Medicare card for my child.In my opinion the whole experience was appalling. But would love to thankthe main Midwife and her apprentice.And the anaesthetist for telling the pediatrician to talk about it later.Thank to the trainee surgeon for giving it your best
"Our First Baby Being Born"
About: Osborne Park Hospital / Maternity care Osborne Park Hospital Maternity care Stirling 6021
Posted by Syriss (as ),