"Unhelpful admin staff"
About: Fiona Stanley Hospital Fiona Stanley Hospital Murdoch 6150
Posted by junefc58 (as ),
Some people who are busy with paperwork should not, in my opinion, be working in customer service or front counter. I find they are unhelpful, abrupt and rude. I am a health professional myself, but the receptionist at the counter treated me like vermin when I asked her a brief question. I waited for many minutes and they did not even address me. A quick, I might be a while, or I'll be finished in five minutes would have been more appropriate.
I think they need to be put in a back office to do their work because the last thing a person anxious about their health is to deal with such an abrasive person!