This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My Mother at Advent Care Warburton"

About: AdventCare Yarra Ranges

(as a relative),

With all the negative news about aged care I would like to put in writing how incredibly happy we are with the care our mother receives at Advent Care Warburton. The staff who do the caring are fantastic. It has been challenging for our mother to accept that, at nigh on 90, the body doesn't function as it used to and life has moved to another phase. I don't visit as regularly as my sister, we are very involved in grandchild minding and we are 2 plus hours from Warburton. However, whenever I am there, I am really impressed with the facilities and the staff are fantastic. I have always found the staff to be patient, caring and kind... but not patronising, I admire them enormously.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Coleen Hilbert, Facility Manager, AdventCare 5 years ago
Coleen Hilbert
Facility Manager,
AdventCare
Submitted on 18/09/2018 at 1:24 PM
Published on Care Opinion at 1:37 PM


Dear learningxq95

Thank you so much for your kind words. I will pass this on to my staff who work so hard to care for our residents. I agree that the staff here are so kind and dedicated and I see this every day. I appreciate your comments and so will they.

Kind regards

Coleen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k