"Blood test"

About: PathWest Manjimup Collection Centre

(as the patient),

I presented to Pathwest in Manjimup recently one Saturday morning. The phlebotomist was amazing, professional and kind. I have very poor veins from having chemo. Often several different people attempt to take my blood and even then sometimes I leave without any success. 

This was the most pain free blood test I have ever experienced, even through my treatment. 

I wanted to thank the phlebotomist, unfortunately I don’t recall her name, she has just moved to town. 

Thanks again! 


Response from Anthony Jones, Acting Operations Manager, QEII Network, PathWest nearly 2 years ago
Anthony Jones
Acting Operations Manager, QEII Network,
Submitted on 27/09/2018 at 11:51
Published on Care Opinion at 11:52

Dear marsbh97

Thank you for your feedback via the Patient opinion website we appreciate you taking the time to provide such a positive review regarding your experience when attending our Manjimup Collection Centre. We will pass on your compliments to our collector, who demonstrated all of PathWests Core values of excellence in everything we do, respect for ourselves and others, professionalism at all times and a commitment to all staff and the community.

We are happy to receive feedback as we are always striving to improve our service. We are pleased that on this occasion we met your expectations and we will endeavour to continue to meet your expectations on any future visits.

Please contact Elaine Toogood MSCS by T (08) 6457 4514 or via email elaine.toogoo@health.wa.gov.au If you wish to discuss further.

Kind regards

Anthony Jones

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