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"Excellent care"

About: Margaret River Hospital / Emergency Department

(as the patient),

Recently I went to the Margaret River Hospital twice in one week as I was feeling really unwell and couldn’t get a doctors appointment. The staff are fantastic there, the emergency department was really busy and overcrowded, the staff did an amazing job in such a crowded space. Margaret River is a growing community and the emergency department needs to be extended. I feel sorry for the staff that have to work in such conditions. Other than that as always, it was excellent. The boss of the hospital even rang me later to see if I was okay.

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Responses

Response from Marie Tweedie, Director of Nursing - Health Service Manager, Leeuwin, WACHS SW 5 years ago
Marie Tweedie
Director of Nursing - Health Service Manager, Leeuwin,
WACHS SW
Submitted on 5/10/2018 at 5:50 PM
Published on Care Opinion on 8/10/2018 at 10:36 AM


Dear aprilfp76

Thank you for taking the time to contact us and tell us of your experience at Margaret River Emergency Department.

We value the feedback that we receive from our community as it helps us to recognise our staff. I will take great pleasure in passing your feedback onto our emergency department.

The emergency department can get busy at times and it was great to hear that the staff managed so well.

We are currently looking into how we can expand on the site and the ED is the main focus of this.

Thanks again for getting in touch and I hope you are feeling better.

Yours sincerely

Marie Tweedie

Acting District Manager

Leeuwin Hospitals

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