"Care at Perth Children’s Hospital"

About: Perth Children's Hospital

(as a parent/guardian),

Our toddler was brought to PCH (Perth Children's Hospital) by ambulance with a broken arm. Toddler & Mum needed to stay overnight for treatment the following morning. All who attended to our toddler were wonderful in every way, including level of care, attentiveness & communication. It made a traumatic & exhausting event for us so much more bearable. Top staff & top facilities!

Responses

Response from Victor Cheng, Executive Director, Operations, Child and Adolescent Health Service nearly 2 years ago
Victor Cheng
Executive Director, Operations,
Child and Adolescent Health Service
Submitted on 06/11/2018 at 17:35
Published on Care Opinion at 17:51


picture of Victor Cheng

Dear echopt93

Thank you for taking the time to share your recent experience at Perth Children’s Hospital. At PCH we pride ourselves on a number of values, including excellence, compassion and respect and I am so pleased that the care provided to your child reflected these values.

Should you wish to nominate any particular staff member or team for a consumer award, you may do so by emailing CAHS.comms@health.wa.gov.au.

Your feedback will be read at the daily hospital huddle so that all staff in these departments and teams can be made aware of it. I have also brought your comments to the attention of our Chief Executive, Dr Aresh Anwar, who has asked me to extend his sincere thanks to you for taking the time to tell us your story.

Thank you again for your feedback. Please accept my best wishes for your child.

Kind regards

Dr Victor Cheng
Executive Director
Perth Children's Hospital | Mental Health | Community Health

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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