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"A great country hospital"

About: Kerang Hospital

(as the patient),

After my (personal) horrendous experience with the pico-preparation day-before-diet, I attended Kerang's lovely new hospital with great trepidation, knowing what was ahead, but uncomfortable about personal functions etc., whilst under anaesthetic!

I was greeted by and attended to by the kindest, most considerate nurses who re-assured me about everything I was not to worry about. (Are city employees comparable?) I was prepped a week earlier with a most unexpected ECG and was treated to more minor procedures which were totally unexpected. 

A beautiful new hospital with wonderful staff and amenities I would recommend to anyone experiencing short-shrift in any overcrowded Melbourne institution. The meals which are also provided to the Meals On Wheels rota are apparently excellent, however the sandwiches and tea I received post-op were great and gratefully accepted!

A great country hospital!

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Responses

Response from Chloe Keogh, Director of Clinical Services, Kerang District Health 5 years ago
Chloe Keogh
Director of Clinical Services,
Kerang District Health
Submitted on 20/11/2018 at 2:52 PM
Published on Care Opinion at 3:16 PM


picture of Chloe Keogh

Dear Day-before-diet,

What a shame that the pico-prep and associated diet creates so much anxiety! It is excellent that you were able to have the support and reassurance to have this procedure done locally as it would be dreadful to have to travel away and have this level of anxiety about personal functions.

Thank you for taking the time to explain your healthcare journey and your lovely compliments about our facility and staff. We are certainly lucky in this community to have such a health amenity, and the staff are very kind and thoughtful.

I am also very interested in your comments about the Meals on Wheels, as these meals are cooked by our kitchen and it is fabulous to have some feedback about them too.

I will pass your comments on to our kitchen and theatre staff.

Kind Regards

Chloe

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Response from Robert Jarman, CEO, Kerang District Health 5 years ago
Robert Jarman
CEO,
Kerang District Health
Submitted on 20/11/2018 at 4:31 PM
Published on Care Opinion at 4:49 PM


picture of Robert Jarman

Dear Day-before-diet,

Thanks for your positive feedback.

Kind regards

Robert Jarman

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