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Outstanding care at Fiona Stanley

Posted By Grateful regional patient

"Outstanding care at Fiona Stanley"

About: Fiona Stanley Hospital

(as the patient),

I was referred by my doctor with what I thought would be a quick consult. I arrived at 9am at Clinic 4 was seen by a doctor at 9.45am admitted by 11am and had surgery at lunchtime. Very professional staff at all levels made the experience stress free.

The Transit Area was exceptionally clean (Donna helped calm my nerves and her level of cleaning is second to none). The porters were friendly and reassuring. 

A huge thank you to the doctors and consultants, nurses on Ward 4B, theatre staff, PICC staff, catering staff (amazing food!), cleaners, porters, Clinic 4 staff and Transit staff.  Four days of fantastic care and the follow up so far has been exceptional.

Staff attitude

Staff attitude


Staff skills

Staff skills


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Responses

Response from Janet Zagari, Executive Director Transformation, South Metropolitan Health Service, South Metropolitan Health Service 5 years ago
Janet Zagari
Executive Director Transformation, South Metropolitan Health Service,
South Metropolitan Health Service

Submitted on 4/12/2018 at 10:39 AM
Published on Care Opinion at 10:58 AM

picture of Janet Zagari

Dear Grateful regional patient,

Thank you for sharing your recent experience at Fiona Stanley Hospital. It was so pleasing to read your experience of great care. I can only imagine how stressful the experience must have been for you and I am so glad the staff caring for you left you with such positive feelings of professionalism and support.

I know that the staff involved in your care will be thrilled to read your message of thanks also, and I will ensure this is passed onto them.

Thank you again for your kind message and best wishes.

Kind regards

Janet Zagari

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