This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Treatment for a dog bite"

About: Sutherland Hospital / Emergency Department Sydney / Sydney Eye Hospital / 2 West & Hand Clinic

(as the patient),

I received a bad dog bite to my right forearm. This required surgery and 7 stitches together with teeth punctures. Fortunately, I had no serious muscle or tendon damage and no nerve damage.

Obviously, I was in pain.

At Sutherland Hospital, I was seen very quickly by a very nice and knowledgeable triage nurse who classified me as ‘fast track’.

Due to the level of emergencies, etc. on the night, however, it was about 4.5 hours before a doctor could see me.

The doctor and all nurses who attended me on the night were extremely competent and a pleasure to deal with.

They also booked me into Sydney Hand Hospital for the following day and cleaned and dressed my wounds including a half cast to the forearm.

At Sydney Hand Hospital, all together I was attended to by 5 different nurses as well as a doctor and surgeon during the day.

Although the competence and attention I received from everybody was every bit as good as Sutherland Hospital, I had the distinct impression that everybody who attended me very much enjoyed their work and this came through in their treatment of me.

Due to the skill and competence of nurses and doctors at both hospitals I have suffered no infection to the wounds and the major wound was completely closed 2 weeks after surgery and no longer needed dressing.

I was very much impressed with the results of my visit to these hospitals which I feel is due entirely to the competence, skill and care of all involved.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jennie Barry, General Manager, Prince of Wales/Sydney/Sydney Eye Hospital 5 years ago
Jennie Barry
General Manager,
Prince of Wales/Sydney/Sydney Eye Hospital
Submitted on 20/12/2018 at 1:48 PM
Published on Care Opinion at 3:55 PM


Dear Dogs dinner

It is lovely to hear that you were treated so well at both hospitals. We are very proud of our staff. They strive each day to treat patients with compassion and expert care.

Thank you for the feedback and we will share this with the staff.

It is good to hear your arm is healing well.

Merry Xmas

Kind regards

Jennie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Dogs dinner (the patient)

You are very welcome and it was my pleasure to advise my experience.

Response from Valerie Jovanovic, General Manager, General Manager's Unit, The Sutherland Hospital 5 years ago
Valerie Jovanovic
General Manager, General Manager's Unit,
The Sutherland Hospital
Submitted on 21/12/2018 at 11:43 AM
Published on Care Opinion at 11:59 AM


Dear Dogs dinner

Thank you for your lovely feedback regarding the care you received at the Sutherland Hospital recently.

We are certainly very proud of our staff and their commitment to providing a high standard of care to our patients. I am very pleased to hear that you have recovered so well from your injuries and in time to enjoy the Christmas and New Year festivities with family and friends.

Thank you for taking the time to tell us about your experience. I am sure our staff will appreciate your kind words of acknowledgment.

Best wishes!

Valerie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k