This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Waiting for a gallbladder removal"

About: Ipswich Hospital / General surgery

(as the patient),

Well I got admitted to hospital recently and told I would be having an operation to remove my gallbladder either that day or the next day. After fasting all day I was told it wouldn't happen until the next day. The next day I fasted and again I was told it wouldn't happen until the following day. Then, on the third day, the same happened again. Now I've been told more than likely the surgery won't happen again.

I will have to go home and wait 8 weeks to have it done. I think it is just ridiculous to put someone through this and the whole time they're in great pain. It's not been easy at all, I'm not one to have to rely on others to look after my children, which I have had to do all week only to find out that the problem is not going to be fixed and I have to come back again.  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queensland Health - West Moreton 5 years ago
Submitted on 29/01/2019 at 2:19 PM
Published on Care Opinion at 2:21 PM


Dear indusrk87

You are absolutely right. It is not easy to have your surgery re-scheduled and we are genuinely sorry for any distress or inconvenience you have experienced.

We are particularly concerned to hear that you are in pain and would suggest you think about seeing your General Practitioner about pain relief in the meantime.

While it is not an excuse, surgeries often have to be re-scheduled because unexpected urgent cases present to the hospital that have to be prioritised. Regardless, we are always looking at strategies that will help surgeries to proceed as planned.

We would like to talk with you about your experience and help where we can. If you would like to take up this offer, you can call the Consumer Liaison Service on 0409 275 503. Please be assured that your call would be welcome.

Best wishes

The Consumer Liaison Service

West Moreton Hospital and Health Service

Opinions
Next Response j
Previous Response k