Care Opinion
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"Parking and driving in the hospital"

About: Peter James Centre

(as the patient),

Dear Sir/Madam, 

My comment is about the line-marking and directional arrows in the car park immediately adjacent to the pool area at the Peter James Centre, Burwood East. The lines and arrows in the car park accessed via Mahoney Road are very faded. Parts of the car park are one-directional but the arrows indicating the direction have faded to the point that it is very difficult to see in the evening. I have had several near-misses due to cars entering the car park from the wrong direction. I feel very unsafe at times driving in this small car park. Can you please arrange to have the car park re-marked to ensure my and others' safety on your property?

Warm regards

ariestb45 

More about:

Responses

Response from David Plunkett, Chief Executive, Eastern Health 17 months ago
We are preparing to make a change
David Plunkett
Chief Executive,
Eastern Health

Submitted on 02/02/2019 at 18:11
Published on Care Opinion on 04/02/2019 at 10:45

picture of David Plunkett

Dear ariestb45

Thank you so much for taking the time to share your experience driving in the Peter James Centre site of Eastern Health. You have raised some very important points for us to make sure we can do better in, and I will make sure we have the lines repainted.

Your safety and of all who use these access routes is very important to me and the Executive team at Eastern Health and I will ask the Executive Director responsible for our Infrastructure Services to organise for these improvements to be made.

Thank you again so much for raising these important issues ariestb45 and I trust you will see the improvements have been implemented in the short term.

Kind regards

David

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Update posted by ariestb45 (the patient)

Thank you David for your quick response. It is much appreciated.

Response from David Plunkett, Chief Executive, Eastern Health 16 months ago
David Plunkett
Chief Executive,
Eastern Health

Submitted on 16/02/2019 at 16:47
Published on Care Opinion on 18/02/2019 at 10:57

picture of David Plunkett

Dear ariestb45

Thank you again for your feedback.

I thought I would let you know we have been making progress with the actions needed to address the issues you raised.

To ensure the traffic flows continue to be the most appropriate, a Traffic Engineer will review traffic flows with the site. This will be completed in the coming days and if the current traffic flows remain unchanged, the required upgrades will be made.

I am hopeful you will see these changes in the coming weeks and things will be much clearer for you and other users of these services.

Many thanks again and kind regards

David

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Update posted by ariestb45 (the patient)

Thank you for your continued interest in this matter and prompt action. It is very encouraging to me to know that you are taking seriously my safety concerns.

Response from David Plunkett, Chief Executive, Eastern Health 15 months ago
We have made a change
David Plunkett
Chief Executive,
Eastern Health

Submitted on 27/03/2019 at 09:39
Published on Care Opinion at 10:47

picture of David Plunkett

Dear ariestb45

I thought I would share the changes that have been made post your feedback.




As you can see, this new line marking and directional signs makes it much clearer and safer for all.

Thank you again for your feedback and support - greatly appreciated.

Wishing you the very best of health.

Kind regards

David

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