I have always found the West Moreton Health Services Hospital, Outpatient and other services exceptionally professional, efficient and caring. I cannot say the same for the Officer and administrative staff of the Oral Health Service. My experience, of the customer care, on several occasions, of the front desk staff has left me most unimpressed. In my opinion, the staff are rude, officious and appear to be indifferent to the feelings of patients. Recently I was given and confirmed an appointment for 8 am, the day before I phoned to again confirm that I had purchased the necessary antibiotics for the procedure and was told as a matter of policy my appointment had been cancelled and allocated to someone else. I was not offered any other appointment. I believve this is not good enough. As far as I'm concerned, the Oral Health Clinic needs to lift its game if it is to be anywhere near as professional as other areas of the West Moreton Hospital and Health Services.
"West Moreton Oral Health Service"
About: Ipswich Community Dental Clinic Ipswich Community Dental Clinic Ipswich 4305
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Update posted by think about it (the patient) 5 years ago
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