Waited 4.5 hours in the paediatric emergency room from 9.30pm until 2am in the morning and left without being seen. My young child had an allergic reaction and lips and mouth swelled up, but clearly this isn’t urgent enough to warrant a doctor despite the ambulance telling us my child needs to be checked in emergency. One tired worn out looking doctor for the whole of paediatrics and fast list apparently. Absolute disgraceful patient care and management should be ashamed for not providing enough resources for this clearly overworked department. Will never go there again, as this was our second time - the first time we waited almost four hours on the fast track list with our other young child who had a large split in their eyebrow, it took less than five minutes to fix. What a messed up system.
"Ridiculous wait times in Emergency Room"
About: Box Hill Hospital / Emergency Department Box Hill Hospital Emergency Department Box Hill 3128 Box Hill Hospital / Paediatrics Box Hill Hospital Paediatrics Box Hill 3128
Posted by Annoyed Mother (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from David Plunkett