This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Care for my parent"

About: BlueCross Ivanhoe

(as a relative),

My parent has been in Blue Cross Ivanhoe for almost 12 months,

Although my parent would have preferred to stay in their own home this was impossible for safety reasons.

Since arriving at Blue Cross Ivanhoe my parent has been looked after by smiling, happy, caring and efficient staff.

The attention to detail, the number of staff available, and their efforts to provide a home away from home have been superb.

My parent, who would still like to be young enough to live in their own home concedes that the people are all lovely and they look after my parent so well.

Blue Cross Ivanhoe are very welcoming of family and the communication and reaction to input from family are all excellent.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Robert Putamorsi, Interim Chief Executive Officer, BlueCross Community and Residential Services 4 years ago
Robert Putamorsi
Interim Chief Executive Officer,
BlueCross Community and Residential Services
Submitted on 7/05/2019 at 6:10 PM
Published on Care Opinion on 8/05/2019 at 9:19 AM


Dear omegarq63,

Thank you very much for taking the time to share this wonderful feedback with us.

Residents’ wellbeing is very important to us and we are delighted to know we have been able to provide such a positive experience for your family.

I will be sharing your feedback with the staff at Ivanhoe who will be very happy to hear the positive words about the service they provide.

Once again, thanks for your kind words.

Kind regards

Rob

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k