"Fantastic care I received at the FMAC Box Hill."

About: Box Hill Hospital / Maternity Service

(as the patient),

I recently spent time in the Fetal Maternal Assessment Clinic (FMAC), birth suite and post natal ward at Box Hill hospital where I had concerns for my baby. All the midwifes and doctors I saw were absolutely amazing and so reassuring. The care I receive was so thorough. I had a number of different midwifes look after me. Jenny in the FMAC unit, Helene the PM midwife in the delivery suite, Sue the night duty midwife in the delivery suite and Jess the midwife on the post natal ward. They were all so calming and informative and took amazing care of myself and my unborn child. It can be a very daunting experience having to go into hospital and every single midwife was calm and make me feel comfortable. I cannot thank them enough for their excellent care and hard work.


Response from David Plunkett, Chief Executive, Eastern Health 13 months ago
David Plunkett
Chief Executive,
Eastern Health
Submitted on 20/05/2019 at 18:23
Published on Care Opinion on 21/05/2019 at 08:49

picture of David Plunkett

Dear EA,

Thank you so much for sharing your feedback regarding your positive experience in the maternity service at Box Hill Hospital.

It will give me great pleasure to share your comments with all the midwives and doctors but especially with Jenny, Helene, Sue and Jess. It's clear they all had a positive impact on your care and experience, those you've named have had a lasting impression on you. I also look forward to sharing your comments with their managers.

I trust you are in the best of health and hope your next experience with us is equally as positive.

Kind regards and best wishes


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful