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"Paediatric Service to Albany WA"

About: Child Development Team (E.H.) (Great Southern) Child Health (Primary Health - Albany)

(as a parent/guardian),

My child has used child development services in Albany for 10 years. The lack of an easy access Paediatrician is the only downfall to these fantastic services. My child is currently struggling with ADHD and sensory processing disorders that require medicating. Once medication is prescribed by a visiting Paediatrician there is no guarantee of continuity of care - providers change and it's not always convenient to wait 8 weeks or more to reconvene to address issues around medicines prescribed, particularly when dealing with S8 medications.

Having to see local GP is unhelpful as I feel they are not experienced enough to make more than a hold over arrangement. This is another break in the continuity of care. I am now forced to go to Perth to seek private Paediatrician arrangement to build a profile and get continuity of care and build a relationship with my child. Medication around these types of diagnosis are so volatile and children are vulnerable to so many side effects which I, as the parent, have had to fumble through and make big decisions. I'm pretty assertive and feel frustrated. I'm sure many others are battling on.

A permanent Paediatric service is desperately needed for the Great Southern region of WA to ensure children are correctly, effectively medicated and have follow up and access to care in a reasonable time frame.
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Responses

Response from Marie Young, Quality and Service Reform project officer, Albany Health Campus, WACHS Great Southern 4 years ago
Marie Young
Quality and Service Reform project officer, Albany Health Campus,
WACHS Great Southern
Submitted on 28/05/2019 at 10:07 AM
Published on Care Opinion at 10:09 AM


Dear Jupitermn38,

I would like to thank you for your very valuable feedback regarding the Developmental Paediatrician Services we are currently offering through Child Development Service.

I acknowledge that whilst we have made significant gains in being able to offer consistent Paediatrician services we still have work to do to deliver a permanent service.

I know that it is very important for both children and parents to build a relationship with their service provider and it is frustrating to tell the same story over when you see a new one.

I am sorry you have had to spend considerable time accessing these services in Perth.

I would like to reassure you, though, that we acknowledge the issues you have raised and are working hard towards being able to soon deliver a permanent Paediatrician service in the Great Southern.

Please phone me on 0448853520 if you wish to discuss this further

Michelle Carrington

A/Director Population Health

Mobile- 0448853520

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