"Satisfied with care after flexible cystoscopy"

About: Kerang District Health

(as the patient),

Very satisfied with care and courtesy provided by all staff and doctors involved.  

Responses

Response from Margaret Christian, Nursing Unit Manager, Operating Theatre, Kerang District Health 12 months ago
Margaret Christian
Nursing Unit Manager, Operating Theatre,
Kerang District Health
Submitted on 30/05/2019 at 17:09
Published on Care Opinion on 31/05/2019 at 08:49


picture of Margaret Christian

Dear moonrt96,

I am glad that you were satisfied with the care and courtesy by all staff during your recent cystoscopy and thank you for taking the time to let us know. We strive to always give excellent care as this is one of Kerang hospital's values. I will pass on your remarks to all staff involved with your care.

Kind regards,

Margaret

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Response from Chloe Keogh, Director of Clinical Services, Kerang District Health 12 months ago
Chloe Keogh
Director of Clinical Services,
Kerang District Health
Submitted on 31/05/2019 at 09:10
Published on Care Opinion at 09:32


picture of Chloe Keogh

Dear moonrt96,

You offer us a great complement when you say that you were very satisfied with the care and courtesy offered to you at your recent procedure.

Thank you for taking the time to tell us about your experience.

Kind Regards

Chloe

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